Frequently Asked Questions

Our office is at Corby Business Centre, Eismann Way, Corby, Northamptonshire NN17 5ZB.

Corby, Kettering and the surrounding North Northamptonshire area, including Weldon, Great Oakley, Priors Hall, Oakley Vale, Cottingham, Gretton, Rothwell, Desborough, Burton Latimer, Geddington and Barton Seagrave.

Yes. Radiant Support Limited is registered with the Care Quality Commission as a homecare service, provider ID 1-20711336596, location ID 1-22944453076. You can view our registration and any inspection reports on the CQC website.

Our Registered Manager is a registered nurse. She is registered with the CQC to manage the service and is accountable for the quality of our care.

Yes. Our phone lines are open 24 hours a day, 7 days a week, on 01536 212254.

Personal care, medication support, meal preparation, companionship, housekeeping, support at medical appointments, dementia care, live-in care, respite and short-term care, and physical disability support.

Adults aged 18 and over, including older people, people living with dementia and people with a physical disability.

Often within a few days of the assessment, depending on the support needed. Tell us if it is urgent and we will do our best to help.

We keep your team small and consistent so you get to know the people who support you.

Every carer has an Enhanced DBS check, right to work checks and references, completes an induction and the Care Certificate, and receives regular supervision.

Yes. The home assessment is free and there is no obligation.

Yes. We are happy to work with direct payments and personal budgets. See our paying for care guide for details.

It depends on how many visits you need and for how long. After the free assessment we give you a clear written quote before care starts.